Customer Success Manager
Artificial Intelligence (AI) / Machine Learning SaaS Platform
Home Based – Access to London office 1 day a week
£50,000 – £60,000 Basic Salary plus OTE £30,000-40,000 (Uncapped)
·Amazing opportunity for candidates with previous Account/Customer Success Management experience managing, growing and developing large clients in the SaaS space (annual spend in the hundreds of thousands for each client) to get into an exciting, cutting edge technology business
·The role will be selling the organisations Artificial Intelligence (AI)/Machine learning SaaS platform
·The company are a high growth start-up, venture capital backed, scale up business and are tripling growth year-on-year
The Company recruiting for the Account/Customer Success Manager:
The company are a scale up business, venture capital backed and have performed fantastically well during the last 12 months. They have a great reputation and are looking to triple their growth this year. The company have won numerous industry awards. The company are really going places. You will receive a budget each year to spend on personal development. The technology is cutting edge and truly as exciting as it can get.
The Role of the Account/Customer Success Manager:
Joining as an Account/Customer Success Manager you will have a nice mix of home and office-based working. Reporting to the Chief Revenue Officer, you will be responsible for managing the relationship with 4-5 of the organisations largest clients with annual spend in the hundreds and thousands. You will be measured on the renewal of the existing base and growth of these accounts.
The Candidate for the Account/Customer Success Manager:
You will need to have several years of experience in a similar role, as an account/customer success manager for a SaaS business. You will be someone that has a keen interest in tech, artificial intelligence and business that really wants to work in a forward-thinking organisation. Personality is everything for this, you need to be friendly, lively, committed and a real team player. We are looking for someone that wants to build on their sales skills, someone that can be coached and developed and have a keen interest in personal development.
The Package for Account/Customer Success Manager:
·£50,000 – £60,000 basic salary
·Pension, Mobile, Laptop, Bupa Health and Dental Care
·25 days holiday plus stats