Desk Contracts Manager – Building Contracting Services Company
Commutable from Sheffield, Barnsley, Doncaster, Rotherham
£25,000 - £30,000 + Company Bonus
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Desk Contracts Manager
Building Contracting Services Company – Hybrid role based in Sheffield
Commutable from Sheffield, Barnsley, Doncaster, Rotherham
£25,000 – £30,000 Basic Salary + Company Bonus + Benefits Scheme + Pension
- A fantastic opportunity for someone looking to further their career in the commercial world, working for a large global business services company
- Excellent career progression and development opportunities working for a true market leader
- Rare and unique opportunity to become part of a great organisation based in Sheffield
The Company recruiting for the Desk Contracts Manager:
An opportunity has arisen to join a real success story of an organisation. This company have grown aggressively over the last 10 years and is looking to strengthen its internal customer support team further. Being established for over 50 years, they pride themselves on their strong company values. They are looking to hire talent who are as passionate as they are with a forward vision to exceed their current career trajectory. In return for your experience, they can offer a very rewarding career, with excellent training and benefits package.
The Role of the Desk Contracts Manager:
Joining the business as a Desk Contracts Manager, you will be managing a portfolio of domestic property insurance claims. You’ll be liaising between insurance providers and the policy holder to build strong relationships, establish the urgency of the claim, and potentially spot fraudulent claims. Furthermore, you’ll arrange site surveys, agree dates, determine materials, and collect payment if the policy holder wants materials not covered by the policy. In addition to the fast-paced role, you’ll also be expected to:
- Provide excellent and friendly service to potential customers that contact the office
- Effectively resolve customer enquiries, questions, and projects
- Deal with business enquiries & projects and ensure they are all processed correctly and to the correct division
- Manage all enquiries that come through the company website
The Candidate for the Desk Contracts Manager:
The successful candidate must have excellent customer service skills and be able to demonstrate a high standard of written and spoken English. You’ll have ideally come from a claims handling or desk contracts management position. The main skills and abilities they are looking from an individual:
- 2+ years of insurance claims experience in any sector
- Pro-active, hardworking attitude
- Effective and empathetic communicator with strong verbal and written skills
- Self-drive/motivation and career ambition
- Attention to detail, methodical mindset that can take the initiative
The Package for the Desk Contracts Manager:
- £25,000 – £30,000 basic salary
- Company Bonus
- 40 hours a week
- Hybrid working between office & home
- Pension, plus great flexible benefits package
- 20 days holiday plus stats
