Customer Success Manager / Key Account Manager
Head office based in Leeds with flexible working
Leeds, Sheffield, Manchester, Nottingham, Birmingham
£30,000-£35,000 Basic Salary £10,000-15,000 OTE
·Fantastic opportunity for an experienced commercial sales professional with a real interest in Technology & Marketing that is looking to work for a forward-thinking tech company.
·Great role for an enthusiastic, hard-working character looking for their next step in a customer success / account management role within the software space.
·Excellent progression and development opportunities.
·Rare and unique opportunity to work in the online retail space.
The Company recruiting for the Customer Success Manager / Key Account Manager:
A great opportunity has arisen to join a real success story of an organisation. The company has grown considerably over the last five years and is now looking to strengthen its customer success / account management team further. They pride themselves on their strong company values and culture. They are looking to hire exceptional talent that are as passionate as they are about pushing forward in the post-pandemic era. In return for your energy, enthusiasm, and hard work, they can offer a very rewarding career, with excellent training and benefits package. The company have received millions in backing.
The Role of the Customer Success Manager / Key Account Manager:
Joining as an experienced sales professional you will have a nice mix of home and office-based working, reporting directly into the VP of Sales. You will be responsible for supporting the day to day running of the customer base with enquiries, implementation & managing the commercial agreements regarding upselling & retention whilst being the strategic & commercial point-of-contact between the company and the customer.
- Targeted on account growth and retention
- Dealing with the day to day running of customer accounts
- Demos for new products and services
- Strategic conversations at senior level with organisations
- Negotiating contracts
- Upselling and cross selling
This is a fantastic role for someone that is looking to be part of a great team with excellent products and services that really wants to succeed through hard work and building relationships.
The Candidate for the Customer Success Manager / Key Account Manager:
The successful candidate needs to be driven, motivated, hardworking, and focussed. You will be someone that has a keen interest in tech and business that really wants to work in a forward-thinking organisation. Personality is everything for this, you need to be friendly, lively, collaborative and a real team player
- You will have a background in account management or customer success working within the SaaS space.
- Excellent level of written and spoken English
- Strong communication skills
- Passion for detail and admin
- Self-drive/motivation and Career ambition
The Package for the Customer Success Manager / Key Account Manager:
·£30,000 – £35,000 basic salary
·25 days holiday plus stats
Please apply for this job online if you are interested and feel you fit the above criteria. The company are doing first interviews immediately and if you have any questions please contact John Ahearne at TalentTech Recruitment Ltd.